All purchases on Vismo USA ship for free! We also pay for and arrange the return shipping if you would like to exchange your purchase for another size.
You may return new, unopened items within 30 days of delivery for a full refund.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return or exchange an item, please contact us via phone or email and we will send you a return label to ship the shoes back to us.
Phone: 905 643 7000